House of Luchini
Customer feedback is a great indicator of how a business is faring, and in the case of House of Luchini, the reviews are positively glowing! The family-run indie, headed up by husband and wife, Ed and Natasha, specialises in short-term lets of properties in and around Cambridge. Praised for their ‘top notch service’ and ‘excellent communication’, the attentive team certainly deserve their regular five-star google ratings.
House of Luchini manage a portfolio of stylish properties, ranging from a chic one-bedroom city centre apartment to a spacious four-bedroom house, with locations spanning Cambridgeshire, Newmarket and Bury St Edmunds.
Developing long-lasting relationships with their property owners, investors and guests, Natasha and Ed offer a personal touch, assuring peace of mind for all.
As well as managing the lets, they take care of cleaning, linen, property maintenance, and guest communication, from initial enquiry through to check out, and always go that extra mile (even sprinkling petals on a bed at a newlywed’s request!).
They also champion other indies, from KUCO (who manage their social media) to local partners such as Espresso Library, Norfolk Street Bakery and The Cambridge Rowing Experience, with whom they offer guest discounts.
House of Luchini launched in 2021 and was a career change for Natasha, who’d previously worked in pharmaceuticals for 20 years. Natasha’s foray into the world of indie business came when she joined her sister Fidelma’s Cambridge commercial cleaning company, Kleanology. Introduced to the world of short-term property lets, and spotting a gap in the Cambridge market for a truly bespoke host management service, the idea for House of Luchini was born.
Natasha and Ed love being part of the local community and hope to grow the business, whilst retaining their unique personal approach which is so valued by clients.